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4 Ways to Use Twitter for Business and Marketing

4 Ways to Use Twitter for Business and Marketing

Business of all sizes use Twitter for a variety of reasons – provide information, interact with their followers, promote their products and services, generate leads and monitor conversations about their company.

Maintaining an effective Twitter presence can be a powerful part of your marketing strategy. Despite its growing relevance, a lot of small businesses are still not using Twitter to its full potential.

In this blog post, we’ll teach you how to turn 140 characters into online marketing gold. Read on for some useful tips on how to use this popular social media platform for business and marketing.

Engage in two-way conversations

Twitter is a great platform to reach your audience. As a business owner, your goal for using social media is to build a community around your brand and to foster relationships.

Don’t go overboard with promoting your business. If you do so, people will stop following you. Keep an eye out for particular issues you could help with. Join the conversation and feel free to give some tips and advice.

Retweet

The last thing you want is to bombard people with tweets about your business. It is worthwhile to retweet particular tweets from other users that you find particularly useful or interesting. Sometimes, this encourages people to follow you. Plus, retweeting shows your followers that you’re also willing to share tips and advice, and you’re not just about flogging your products and services.

Customer service

80% of customer service interactions take place in social media. In fact, a lot of people post complaints and product queries on Twitter. Twitter is a great tool for customer service because it allows you to resolve issues in real time. Be sure to respond in a polite and professional manner. Don’t forget to thank the customer publicly once the problem is resolved.

Make twitter a daily activity

Social media marketing success does not happen overnight. You need to spend time posting updates, responding to DMs, thanking new followers, following new accounts, liking and re-tweeting other content and responding to other users.

Because twitter moves so quickly, it is not something you can handle whenever you have the time. Daily postings and engagement is important. Otherwise, people will forget about you.

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3 Ways Social Media Can Help Your Business

3 Ways Social Media Can Help Your Business

As a business owner, you have probably considered using social media to help you get the word out about your business. Building a strong social media presence may take a lot of time and hard work, but the pay off can be incredible.

Social media can be extremely beneficial to companies of all sizes. Here’s how social media can help grow your business.

Reach new audience

Sharing content to thousands of people at once is one of the biggest benefits of social media. But instead of trying to reach everyone, you need to find the right people to engage with. Social media provides the perfect opportunity to help you reach your target audience. Plus, it is one of the fastest and least expensive ways to connect with your audience.

Identify who your target audience is, and then determine which social platforms they spend most of their time in. If you share really interesting and engaging content, you are likely to reach thousands and thousands of people in no time.

Create meaningful relationship with your customers

Social media encourages two-way communication. It’s not enough that you share your knowledge or provide some updates about your products, services and upcoming events; you also want to communicate with your fans and followers.

Social media allows you to communicate with your prospective and current customers. Once you have earned their trust and goodwill, they would be much more willing to recommend your products to their family and friends.

Customer service

Providing stellar customer service is likely already a top priority for your business. Since most customers want immediate response, many of them would post their questions or concerns via social media. If they do, it is important that you respond and address the issue in a timely manner.

If you acquire positive feedbacks, ask the customer if you can share it on your page. People will trust and appreciate you when people say good things about your business.

 

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Rules of Engagement for Facebook Group Administrators

RulesofFacebookforAdmins

Many of you have probably forgotten about Facebook groups, but it’s actually one of the best tools for engaging with your audience. It is also a great way to invite people with the same interest with you and get them to converse about the same topic.

How do you get the people in your group to become more engaged? Here are 4 ways to increase social engagement in your Facebook group.

Be active

As the administrator of the group, it is your responsibility to get the conversation cracking. Ask question that will encourage members to chime in and join in the discussion. If you’re not active in the group, then they won’t either. Also, make sure you post the type of content your members want to see.

Welcome new members

Much like a tourist visiting a new city, people would spend some time on your group, exploring what it has to offer. Unless they know they felt at home, they won’t want to stick around or engage with you and other members.

Create a welcome message for every 10 or more members who have joined your group. Include details like why the group exists and who the group is for. Let them know that they are welcome to post and share within the group.

Make it fun

If you want to keep people active in your community, then you need to give them a reason to keep coming back. You can ask members to share something that they like. Invite them to tap into a part of their lives that excites them and lightens them up. Another way is to host an exclusive giveaway to reward loyal customers.

Do not advertise your business on the group

Use your group as a platform to engage with your target audience and get to know them well. People don’t want to hear about your products. Rather, they want to participate in discussions that are related to a topic they are interested in. You want them to see your group as a place where they can learn, share and collaborate.

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Signs You Need to Outsource Your Digital Marketing

Online Marketing

As a founder of a growing company, you may feel that you need to do everything yourself to ensure that it is done right. We understand the buzz of excitement that keeps you going, even when you’re exhausted. We understand the passion you feel for what you do. But sometimes, outsourcing certain parts of your business is the way to go, especially if you have too much on your plate.

Here are some strong indicators that you need to outsource your digital marketing.

You don’t have the right skills

Many of you are probably familiar with social media marketing and search engine optimization. But the question is, do you know how to use them to grow your business? If not, consider getting professional help to harness the power of the internet and grow your business. Yes, you may have to spend money, but hiring an experienced marketer will help maximize the potential and profitability of your business.

You’re overexerted

As a small business owner, you have grown accustomed to doing everything on your own. As your business grows, you try to put in more hours hoping to tackle everything on your to-do list. After a few weeks, you show up to work feeling defeated because you know there is no way you you’ll be able to get all of those tasks done. You’re overexerted. It’s time to find someone who can help you manage your digital marketing.

You get a lot of traffic, but your sales are not increasing

If you’re not witnessing any growth in your sales, it isn’t always due to a poor sales force. In most cases, this is due to ineffective marketing. Maybe you should look into hiring an outside agency to help increase your sales and revenue.

An experienced marketer can help by looking at your current strategy, letting you know what you’re doing wrong and providing some suggestions on how to get your sales back on track.

 

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Dos and Don’ts of Using Hashtags

HashtagYears ago, the pound sign on your phone does not serve any function. Today, however, the pound sign is considered as a vital part of your social media success. In fact, it is considered as such a prominent part of tech culture.

Hashtags help increase the chances of your post being found and track conversations among consumers, and other businesses. When used correctly, hashtags can help you generate more shares and increase awareness of your posts beyond your own follower base. Use them wrong, however, and it will lead you down the path to social media destruction.

Here are some dos and don’ts to consider to help you get on the right track.

Dos

Keep hashtags short

When creating hashtags, be sure to keep them short so they’re easy to type and remember. Long hashtags are difficult to read. Imagine mentally inserting spaces in between all those words. Not fun!

Create your own hashtag

Create a hashtag that is interesting enough that it can help you capture the attention of readers, yet popular enough that it can help you gain followers. Tailoring your hashtags will ensure you reach your ideal audience.

Use them to engage

Hashtags are often used to track what is said about their business and competitors as well. Since social media is about engagement and social interaction, you need to take part of that conversation. Use hashtags to pull users into a conversation with the brand and vice versa.

Don’ts

Overuse them

While there is no doubt that hashtags can increase your visibility, too much of it in a single post will kill your message. Readers tend to avoid posts with too many hashtags. For best results, limit your hashtags to 3 for each post.

Use irrelevant hashtags

Just because the hashtag is trending, it does not necessarily mean you should use it. Never use an unrelated hashtag just to get noticed. There is no bigger social media embarrassment than a wrongly used hashtag.

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Tips to Find Your Target Audience on Social Media

BIMS_1.19

Content is king, they say. But even if you create high quality content, it won’t have an impact unless it is pitched to an appropriate audience. With millions of people on social media, it’s not always easy to find and reach your target audience. How can you break through the walls, cut through the noise and use your content to establish a connection with your audience?

In order to achieve success with your social media marketing campaigns, you need to know who your target audience is and where they are.

Start with the demographics

Demographics are the best place to start when identifying your target audience. Are your typical customers young or old? Are they male or female? What type of job does your target market have? Is your product sold in certain areas of the country?

Answer these questions and use these information to give you a deep and clear understanding of who makes up your target market.

Know where your customers spend their time

With the increasing number of social channels, it would be waste of time and effort to build a presence on each one of them. The best thing you can do is to determine where your audience spends most of their time and focus on that social channel. Use the information you have gathered above to help you select the right networks to reach them.

Linkedin is popular among college graduates. Users of this site are between the ages of 30 to 64. Instagram and Pinterest remain popular among female uses, particularly between the ages 18 to 29. Facebook continues to be the biggest social media site. In fact, 58% of the entire adult population are Facebook users. When in doubt, use Facebook.

Identify industry influencers

According to studies, 92% percent of people trust the recommendations of the people they know – family, friend and influencers. No matter how many times you share your content, people won’t pay attention. Well, that’s until someone they trust asks them to actually read it.

Industry influencers have good online reputation and are often considered as experts. People listen to them and even ask them for advice.  Seek out influencers and engage with them. Once you’ve build a relationship with them, you’ll be able to gain more followers.

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Facebook Cover Photo Ideas for Your Business Page

FB photo

Your cover photo is one of the most noticeable parts of your page. In fact, it is the first thing most people would look at when they visit your Facebook page.  Don’t you want to make it impressive?

We understand that finding the perfect Facebook cover photo can be a challenge. You only get once chance to make an impression so you need to get it right. Here at BIMS, we’re all about sharing information that can help your business grow. Here are 4 Facebook cover photo ideas that will make an epic impression on your fans. Pay attention.

Show them what you do

With millions of users from all over the world, Facebook is one of the best places to establish your brand. Your cover photo is a great way to promote your business, your services and yourself. Use this space to show people what your business is all about.

Take advantage of this space to show people the products and services you offer. If you are an artist, feel free to display some of your work. If you have a new product line or an upcoming event, this is the perfect place to put it.

Put your customers and fans center stage

Instead of using this space to promote your business, use it to highlight photos of your fans. You can also use testimonials from customers to your advantage. This adds a human touch to your company and shows the credibility of your business. Plus, it’s a great way to show your fans that you value and appreciate them.

Introduce yourself

While most companies would showcase their products and events, why not shed a little light on the amazing people who works behind the scenes? It makes your business much more personable and gives viewers a more intimate look into your business.

Call to action

Including a call-to-action to your cover photo urges people to instantly respond to your request. Social media is an effective tool when it comes to lead generation. Use your cover photo to encourage people to visit your site, leave their email address or buy your products.

 

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Habits of Successful Internet Marketers

BIMSDo you struggle with getting results from your online marketing campaign? Do you often wonder why some marketers make it big while others continually fall short?

In this blog post, we’ve listed down 4 habits of highly successful marketers. If you take action and execute these habits, you are more likely to succeed.

Continuous learning

Being a successful internet marketer is not just about using the latest tools or following the right systems for generating traffic. Rather, it’s about continuously improving your skills.

Successful internet marketers keep on reading new articles about social media, search engine optimization etc. What worked today may not work next month. That said, you need to stay up-to-date. Otherwise, you’ll be wasting your time, effort and money and still fail to achieve your desired results.

Establish goals and milestones

It is important to define your goals before you start working. This way, you have a clear vision of what you want to achieve and take the necessary steps to reach that goal.

Delegate and collaborate

When you first started your business, you probably filled many different roles – marketer, salesperson, storekeeper, accountant, founder etc. But as your business grows, you can no longer do all these tasks on your own.

Time is of the essence. If you want to get things done, you need to learn to delegate tasks. Surround yourself with highly capable people and get them to do what needs to be done on your behalf.

Never quit

Some of the world’s most successful people have failed at first. Things may not work out fine during your first few attempts. Your posts will not go viral. No one is going to be interested in your first video or blog post. Your first website is going to look ugly. That’s fine.

No one is expecting you to have a perfect website or a viral post. Go ahead, share what you have now and try to improve it along the way.

 

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Choosing the Right Social Media Platform for Your Business

BIMS_12.29Over the years, I have seen a lot of business owners who have accounts on almost every social networking site. While there’s no harm in maintaining a number of social media accounts, you may notice that you’re not getting the results you want either.

Because it takes time to do social right, it may be best not to be on certain social networks. How do you decide which platforms are best for your needs? Here are some important criteria to consider that will help you determine which channel is right for your business.

Your target audience

Social media activity varies by age, geographic location, profession and more. Once you have identified your target audience, the next step is to determine where they spend most of their time online. What’s the point of maintaining an Instagram or Pinterest account if your target audience are not there? That would be a waste of time and resources.

Your goal

People who have clear, measurable goals are 50% more likely to achieve their desired results as compared to those people without goals. Without a clear idea of what you want to achieve, your program may not reach its full potential.

Attract new customers, increase engagement with current customers, drive website traffic and increased conversions are just some of the possible goals for your social media program.

Your budget

Budget is a major concern for small to medium-sized businesses. That said, you need to be very careful where you spend your marketing budget. For starters, a $100 budget could cover social media scheduling, advertising, graphics or photos, sharing buttons and analytics.

Metrics

In order to determine if you are achieving your goals, you need to follow up on your social media efforts. Constantly analyze your metrics to help you identify which social channel gives you favorable results.

 

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Tips for Creating an Effective Facebook Ad

facebookadsThere are 890 million people signing in on Facebook every single day. Given that number, it is safe to assume that your potential customers are a part of this massive community.

Facebook ads have enormous potential to drive traffic and grow your business. But how do you get people to click on your ad and get them to buy your products? Here are a few tips.

Define your goals

You first need to define your goals before you spend a single cent on Facebook ad. What are you hoping to accomplish? Do you want more fan engagement? More Facebook likes? More website visits? More sales? The type of ad you should use depends on what you want to achieve.

Choose images that stand out

If you’re planning to promote a post, be sure to use powerful images. Remember, your ad photo is the first thing people are going to see. These photos can make your ad be more eye-catching.

According to studies, ads that use pictures of people do really well. Take a look at the ads, and you’ll notice that most of them use pictures of people. Why? It’s because people likes people. If you want to promote your products, you might want to use a photo of a person using your product.

Include a call to action

An ad with high quality content and powerful photos is great, but without a call-to-action, people might not understand what’s in it for them or don’t not know what to do next. As a result, your ad fails. Adding a call-to-action encourages people to take your desired action. Plus, they won’t waste time figuring out what to do next.

Ad placement

When it comes to where your Facebook ads will appear, you have 3 options: right column, mobile and news feed. Instead of going for all news feed ads or just choosing right column ads, why not test the different placement ads? This allows you to determine which one performs better.

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