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How to Leverage User-Generated Content in Your Marketing Strategy

Users today are bombarded with ads. We see them on TV, on our way to work, even on social media. Because of this, people learn to tune out these advertisements. What they value, however, are the opinion and feedback shared by your clients and customers.

People who had great experience with your company are likely to share this with their family and friends. People value these feedbacks. In fact, they can affect the buying decision of prospective customers. If you are looking to attract potential customers and increase your sales, we recommend that you use user-generated content to your advantage.

Here are some tips on how to leverage user-generated content in your marketing strategy.

Run a contest

Running a contest is one of the easiest ways to capture the attention of your target audience. This encourages people to share their story or upload a photo of themselves. In return, you get free endorsements from previous customers.

Through a contest, you can gather some valuable insights from your customers while building a relationship with them. This increases brand visibility and can help you build trust with potential customers.

Advertise with reviews

Instead of flooding your social media accounts with advertisements and company blurbs, why don’t you just share photos or screen shots of customer reviews. This is a great way to show people who happy your customers are with your products. Plus, customers trust customer reviews more than branded content because they come across as honest and reliable.

Encourage engagement

To build a relationship with your target audience, encourage them to share user-generated content. Starbucks had one of the most successful user-generated content campaigns.

A few years back, Starbucks encouraged its customers to decorate their iconic white cup. As expected, people came up with their own unique designs and shared them on social media. They received over 4,000 entries in just 3 weeks.  The coffee chain used the winning design on their reusable cups.

Leverage User-Generated Content in Your Marketing Strategy | User Generated Content | How to build a fan base | Social Media Marketing Tips | Tips to better your social media | Social Media for Business secrets

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Social Media Audit

When was the last time you took an audit of your social media presence? Did it include analyzing your competition? Performing a social media audit can help you to see where you are at, project where you are headed, and see how you can improve your presence. The goal of an audit to to make sure you are still working towards your larger goals and figuring out how you can tweak the daily management of your accounts to align more closely with your vision.

On your own accounts:

  • Make a list of all of your accounts
  • Check the About description and information. Is it missing anything? Has anything been changed?
  • Grab your network size numbers. Have the numbers grown in size since the last time you performed an audit?
  • Dissect the user comments and engagement. Are you getting more engagement? Is the engagement positive? Who makes up your network on each account?

In a social media audit you should ask yourself these 4 questions:

  1. Where is my audience?
  2. Where is my audience active?
  3. Where is my audience searching?
  4. What niche social media sites are right for me?

Examine your social media profiles

Locate and document all your social media profiles, official and unofficial

  • “Why are we using this social account?”
  • “Why do we want to use it?”
  • “What are our goals for this social media platform?”
  • “Are our target markets using it?”
  • If you no longer have a good reason to use the account or you find that your target market is elsewhere, don’t hesitate to cut ties and focus your effort where it is better spent
  • Check for completion of all details on these profiles and for consistency in imagery and message
  • Follow up on your goals and compare performance today to performance one and two years ago

Next, take a look at your competition:

  • How frequently are they posting?
  • What is their network size?
  • Are they growing faster or slower than you?
  • What is the level of engagement with their fans?
  • Does anything stand out that they are doing well?
  • What can you learn from each account?

Examine those who do it well…

Find 4 to 8 niche influencers and examine how they manage their brand on social media. Observe the imagery and branding on each of their profiles and then:

Measure key metrics like followers and engagement

  • Branding: How does their overall look promote the brand? Can visitors get an accurate sense of their personality or culture? How have they chosen to use images in header and avatar?
  • Popularity: How many followers/likes does the page have?
  • Frequency: How often do they post? What do they do on weekends?
  • Engagement: What is the number of people talking about the brand compared to the number of fans?
  • Types of posts: What topics do they frequently discuss? What types of posts do they use: photos, questions, videos, chats, text? What is engagement like for each of these post types?

Where is my audience active & where are they searching:

Every minute, people are conducting millions of queries on Google, Twitter, and Facebook. If you are active on these social media platforms, then you have a chance at appearing in social media search results.

Any Niche sites? Just because 1 business gets leads from a site, doesn’t mean you will.

Social media audit - the number one thing you should do to measure success. When was the last time you took an audit of your social media presence? Did it include analyzing your competition? Performing a social media audit can help you to see where you are at, project where you are headed, and see how you can improve your presence. The goal of an audit to to make sure you are still working towards your larger goals and figuring out how you can tweak the daily management of your accounts to align more closely with your vision.

 

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Buying Fake Followers Can Ruin Your Business

Getting thousands of fans and followers on social media requires a lot of time and effort. For some, it may take several months. For others, however, a year would pass by and their follower count is still less than 500. But if someone offered to help boost your follower count by 10,000 in exchange of $20, would you grab the offer? It’s cheap! It can be tempting to buy fake followers, but please resist the urge to do so.

Having more followers can make you look popular, but it can negatively affect your business in a variety of ways. Here’s how buying fake followers can ruin your business.

It can ruin your reputation

Having more followers may help you feel good about yourself. It also makes you look popular in the eyes of potential and current customers. However, seeing your follower count jump from 100 to 10,000 in a matter of days will make people suspicious. Your credibility can be seriously compromised by buying fake followers.

It prevents you from reaching your audience

Social media provides a great opportunity for you to engage with your fans and followers and build a relationship with them. Since most of the followers you buy are bots, they won’t contribute to your engagement.

If you are using Facebook as your main social channel, then having fake followers will work against you. You see, Facebook has a fancy algorithm in which pages will only reach a certain percentage of their followers. If you have 10,000 fans and only 50 of them share, like or comment on your post, they’ll conclude that you are producing low quality content. As a result, people will be seeing your posts less frequently. Building a large number of followers who won’t be able to see your posts is a waste of time and money.

It hinders you from analyzing your true fan base

To help you create an effective social media marketing campaign, you will need to analyze the behavior of your target audience. Which type of content do they engage with the most? Which topics are they most interested in? How old are your fans? Where do they live? The answers to these questions will help you plan future content.

If majority of your followers aren’t real people, then it will prevent you from understanding your real fans and build a better marketing strategy.

 

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10 Ways To Build Your Online Reputation

This post is updated from December, 2010.

Social media presents a unique opportunity for anyone to develop a personal or business reputation to build their careers, boost sales and increase relationships. The key is to leverage the tools of the Social Media to effectively build your online reputation. You need to understand what your goals and intentions are in order to be successful.

Here are 10 ways you can be successful in this journey, so you can achieve your short and long term goals rather than waste time:

1. Be aware.Continually listen to conversations happening across the Web related to your career or business and learn from the content you read, listen to, or view online. Social media success depends as much on listening as it does on publishing.

2. Be focused.Define your niche and focus the majority of your social media participation on conversations and content related to that area of focus. A focused brand is more powerful than a broad brand. Always lead with your strengths on the social media and be consistent in your content and conversations in order to successfully build your online reputation.

3. Be authentic.Your social media participation is useless if your content and conversations read like corporate rhetoric or a promotional brochure. Instead, be real and be human. Imagine you’re speaking with your audience in person rather than online and adjust your content and tone to match your target audience’s needs and expectations for you based on your brand promise. This is where videos can be a great tool for people to really know who you are.

4. Be trustworthy.Honesty is an essential part of building your online reputation using the tools of the social media. Transparency isn’t just a buzz word, it’s a strategic imperative, which should apply to your social media participation as well as all other aspects of your career or business.

5. Be meaningful.The content you publish on social media must be useful and meaningful to your target audience or there is no reason for them to read it or start a dialogue with you about it. Furthermore, if your content doesn’t add value to your audience’s lives, they won’t talk about it and share it with their own audiences.

6. Be “non-self-promotional.”No one will want to read your content or interact with you on the social media if your content and conversations read like a marketing pitch. Follow the 90-10 rule of marketing and spend 90% or more of your time in social media activities that are not self-promotional and only 10% or less on activities that are self-promotional. When you do want to directly try to get more exposure to build your online reputation, you can do so without annoying other people.

7. Be accessible and responsive.An important part of building your online reputation via social media participation is understanding that it’s not all about you. Instead, you need to spend a great deal of time acknowledging other people on the social media in order to build a relationship with them. In other words, they need to understand that you care about them, too. You need to respond to questions, comments on your blog, tweets, and so on.

8. Be reciprocating.You can’t expect people to reach out to you and share your content on the social media and not return the favor. If someone engages with you on your blog, Twitter, Facebook or another social media destination, then you can’t ignore that person — just as you wouldn’t ignore someone in a face-to-face situation. For example, you also need to leave comments on other people’s blogs, share their content on Twitter and Facebook, and more. You can’t operate in a silo on the social media and expect to be successful.

9. Be uncontrolling.The thought of giving up control and letting your content, conversations and name spread across the Web can be frightening. However, without the sharing of content and interactive dialogue that happens on social media, your online reputation cannot develop. You have to be willing to give up control and let people share and talk about you and your content in order for your online reputation to grow. Don’t worry about negative buzz about you, your brand, or your business. There is always a way to react to negativity on the social media.

10. Be involved.Don’t spend all of your time in one place. While quality is more important than quantity when it comes to building an authentic reputation online, you do need to spread your wings and be social. Focus on other avenues such as a blog, YouTube, Google Buzz, Backlinks, and much more. You need to use all aspects of Internet Marketing in order to see return.

10 ways to build your online reputation: 10 ways you can be successful in this journey, so you can achieve your short and long term goals rather than waste time.

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Putting Together a Social Media Schedule

This is updated from a post on Oct 26, 2010.

One of the most important parts of being active in the social media world is taking responsibility for your Facebook, Twitter, and any other internet marketing outlets you have. When we put our posts out and we like other peoples posts that is a good start to taking responsibility. When we send out Newsletters or email marketing campaigns we want other people to read them right?

Well it is a two sided road; I mean we all have to put in our efforts to read other peoples stuff as well. My tip for that is picking your inner circle of people and people you have made a power partner and start by reading their newsletters and/or emails. The same thing goes with our social media posts. We want people reading our post, tweets, events, questions etc. also emailing us wanting to work with us or learn more about what we do. We have to do that with others. The one thing I always say about social media is it brings people, communities, and companies together all over the world.

So how do we do that? It is easy . . . we put together a weekly schedule and then we implement it into our routine just like checking emails, and making calls.

Monday- Using www.Hootsuite.com schedule your posts to go out onto your Facebook personal page, Facebook business page, Twitter, LinkedIn, Foursquare, and Ping.fm. Using my post before this one to help first create your strategy so you know what you need to post on your social media profiles and when. (Schedule an hour and a half to start)

Tuesday- Login to Facebook and add 10 people into your business list, research these people. Find people that have common interest or maybe looking for your services and put them into the business list you created. Then get onto Twitter or Twellow and search for your Keywords or location. You can search for people using keywords or type in keywords people would use to find YOU and add 50 people. (Schedule about 45 min to start, once you get the hang of it you can probably get it done in 30 min)

Wednesday– Spend some time on LinkedIn checking emails and finding people you may know and ask them to connect with you. (Schedule 45 min)

Thursday- Login to Facebook and add 10 people into your business list, research these people. Find people that have common interest or maybe looking for your services and put them into the business list you created. Then get onto Twitter or Twellow and search for your Keywords or location. You can search for people using keywords or type in keywords people would use to find YOU and add 50 people. (Schedule about 45 min to start, once you get the hang of it you can probably get it done in 30 min)

Friday – Repeat what you have done Monday, Tuesday, and Wednesday. We are going to add another step into today, Once you are done adding people on Facebook and Twitter you want to go back to Facebook and go to your page, under your logo you will find a tab that says “Suggest to Friends” Click on that and then click the drop down tab to your list you made once that list pulls up on the top right hand side it will say “Select All” hit that and then send invitations. What this is doing is asking all the people you have been adding as friends to become a fan of your page!

Now this is what I do and share with people you are more than welcome to move it around however it works for you. Please let me know if you have any questions or suggestions of things that have helped you. I look forward to hearing from you.

Putting together a weekly social media schedule: ne of the most important parts of being active in the social media world is taking responsibility for your Facebook, Twitter, and any other internet marketing outlets you have. When we put our posts out and we like other peoples posts that is a good start to taking responsibility. When we send out Newsletters or email marketing campaigns we want other people to read them right?

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Internet Marketing: Power of the “Wall”

The other day I was speaking with a new client and she brought up an interesting point . . . have you ever thought of this? Years and years ago we used a “wall” to communicate with the world.

People would write on walls and rocks telling their stories, telling about their journey, what to expect and educating each other. Now millions of years later we have started to use a “wall” on Facebook and Twitter to communicate; sharing our stories now, what we have learned, how we can educate and help people across the world. Obviously our way now is a lot faster and e bit easier. Interesting how things come around.

What’s that saying, “don’t reinvent the wheel”?  Thinking of how a “Wall” has always been a way to communicate across the world to others, back then it took a lot longer and was much more artistic in a way.   Now we have the world at our finger tips and we are only a “wall” post away from communicating with people all over the world.

When I entered the Internet Marketing world it seemed so surreal to me, being able to send emails, instant messaging, pictures, documents, etc so fast and being able to do business with people all over the world.  They did not even have to be in the same city as me as the internet it allows us to do business everywhere! That is the beauty of Internet Marketing, we are able to now grow our businesses nationwide and build those relationships in order to do that.

Internet Marketing can work wonders for your business if you provide a service that you can do from anywhere or have an online store that people can order from anywhere. Have you ever read the book “The 4 hour work week” or “Beach Money”? These books talk about being able to have an online business where you can work from wherever you are and all you need is a computer and internet access.  They talk about setting your business up in such a way where you are earning residual income so you do not have to be sitting in front of the computer 24/7 working. If you set up your Internet Marketing plan correctly,  you can do this with your business as well!

I challenge you this week to take a look at your Internet Marketing strategy and see if it includes the following things:

  • Social Media Plan (Facebook, Facebook Page, Twitter, and LinkedIn)
  • Have a real blog (wordpress or blogger)
  • YouTube Channel
  • Posting Blogs and video blogs at least once a week
  • Using other online tools like; Google Maps, Yelp, Four Square, Plaxo etc.
  • Making sure you have your backlinks set up to your blog ( You can use Squidoo for this)
  • Educating people via your blog posts and social media posts

If you need help figuring out an Internet Marketing plan I would love to assist you. I look forward to seeing more of you online.

Power of the wall

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Reasons Why Social Media Should Be Your Secret Weapon

Technology has transformed how entrepreneurs connect with their clients, customers and stay on top of the industry. Generally speaking, most businesses use social media to promote their business and boost their sales. Some even use it to make a difference and allow their business to grow.

Now, entrepreneurs have to understand that this social media craze is not just a fad. As a matter of fact, it can be considered as a secret weapon if you know how to implement it correctly. Here are a few reasons why you should get on board.

Keep your customers up to date

You may be able to send out promotional emails, display ads on newspapers or even nab radio and television spots in order to let your customers know about timely announcements, but if you wish to do it quickly, you can always turn on social media.

If you are to think, your social media followers are the same people who have indicated a willingness to be kept informed on all the events and promotions that your business will hold.

Customer service

Living in the digital age, we have reached the point where the use of social media for customer service is not only suggested, it is required.

Social media serves as a helpful and interactive platform that allows businesses to connect with their customers and respond to their concerns and questions in a timely manner. According to a survey, which was conducted by the Social Habit, 42% of the respondents who attempt to contact a company through social media expect a response within an hour; while 32% of which expects a response within 30 minutes.

Humanize your brand

Of course, people are only interested to do business with people. The goal of social media is to allow your personality to shine beyond your company’s logo.

By maintaining an active presence on social media, you are giving your consumers a chance to get to know you and your brand better. This type of behavior invites loyalty, garner authentic relationships and increase trust.

Reasons why Social Media should be your secret weapon: Technology has transformed how entrepreneurs connect with their clients, customers and stay on top of the industry. Generally speaking, most businesses use social media to promote their business and boost their sales. Some even use it to make a difference and allow their business to grow. Now, entrepreneurs have to understand that this social media craze is not just a fad. As a matter of fact, it can be considered as a secret weapon if you know how to implement it correctly. Here are a few reasons why you should get on board.

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Twitter Tips for Business

Twitter Tips for businessTwitter has over 300 million active users, making it one of the biggest social media platforms around! For marketers, the potential Twitter has to offer is huge! Additionally, the latest brand pages that have been introduced make it an even stronger platform for promoting content to customers. Countless companies have successfully used Twitter to build-up their brand’s identity. However, while several marketers have climbed aboard the Twitter bandwagon, many have yet to efficiently use the tool as a strategic channel.

What could possibly be preventing marketers from maximizing Twitter’s marketing potential? The main issue involves the unconventionality of Twitter. Twitter technology looks, feels and acts very different from traditional marketing tools therefore it requires a unique approach. Businesses have to look at the wide variety of skill sets required to see the full advantage of the site, from Customer Intelligence, to PR to interactive marketing, separate departments must come together to fully utilize the site properly. Furthermore, the openness of Twitter means marketers must keep in mind the classic mistake of saying the wrong thing.

However, with the right plan, marketers can tackle current obstacles and find success through Twitter.

Here are some Twitter Tips to help you succeed with your business:

1: Train your team to use it well.

While employees may be familiar with Twitter’s growing social media presence, they still need to understand how the site works in all its complexities and understand how it is that YOU want them to use it. Lots of companies are training employees to use social media, but when it comes to Twitter, training and experience is especially important. Twitter has a unique language, behavior and uses that are very different from Google, Facebook and the other social media sites.

2: Figure out Twitter’s role in your marketing mix.

When using Twitter, first decide why and how it fits in with your other platforms. It doesn’t matter if you’re making just one Twitter account, or several accounts. You need to understand how your customers are using the platform-are they just listening on Twitter, or are they actively speaking out? Brands can have more than one account, which may be useful for handling separate segments that have specific objectives, such as customer support, PR and direct marketing. With this in mind, each account MUST deliver a clear message of the brand to the audience.

3: Defining Your Brand

The first major step to using Twitter and hashtags effectively is defining your brand or business in a few specific words. Twitter is one of the most widely used social media sources, so you want to make sure your posts are being seen by the right people. Your central business tag should be a word that is unique to your business. You can make it your company name or a tagline that people will know about your business. For example, Red Bull uses #givesyouwings which is their company slogan. Doing this will help your business become recognized.

4: Gain a strong base of followers and engage them.

For a Twitter account to be successful, it takes more than just setting up the account. Brand need to build an active base of followers for their content to have any impact. You may have different tactics that can be performed to activate that community of followers to meet your brand’s objectives. For example, it’s important to keep the community engaged so conversation around your brand keeps building. A good way to do this is to use a calendar tool like Hootsuite to schedule content to continually go out to keep the audience active and engaged with your brand.

After developing your Twitter accounts and building a strong fan base, marketers can take a combination of relevant content, along with Twitter ads, to drive conversation and sharing. Twitter can be used to stimulate real-world brand interactions. Tweets can spark interest and energize your audience if you develop strong, relevant content, which in return will expand your brand’s presence in both the Internet and real world.

Always remember, your job does not end after you’ve completed this four-step plan. In the long run, it is absolutely necessary to be active in coordinating the proper use of the technology, and sharing best practices. This will successfully help your brand stay consistent with Twitter marketing!

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5: Use Trending Hashtags

As Social Media sites are growing, so is the use of the hashtag. If you didn’t already know, a hashtag is a word or a group of words after the # sign. Whether it be Twitter, Facebook, Instagram, Pinterest etc., hashtags are popping every everywhere. On Twitter especially, the hashtag has proven to be an extremely powerful tool for marketing businesses. But, how do we use this strategy properly? Hashtagging can either help you reach your target market and expand your business, or it could be a waste of your time. It is crucial to learn the power of this social media marketing tool and how to use it properly.

6: Use Content Tags Properly

Lastly, using the right content hashtags is another crucial step for your business success on Twitter. These tags are not branded, and aren’t necessarily popular or trending, they are just simply unique to your business. Using these enable you to get seen by your consumers who are searching for those specific hashtags. One of the biggest mistakes people make when using hashtags is not being specific enough to your business. For example, using #food if you run a catering business will end up working against your favor. Millions of people a day use #food and that is never an acknowledgeable hashtag for a business. Instead, using something more specific like #foodcatering will get your post noticed by your consumer. Finding common hashtags by checking out what tags are being used by your followers and your competition is a great way to make sure you’re using them effectively.

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How to be Successful with Instagram

how-to-be-successful-with-instagramAre you in love with Instagram as much as I am?

Are you a business owner that has an account on Instagram and not sure how to build your business on it?

Don’t worry I am here to help!

Here are just a few fun facts about Instagram that will blow your mind:

    • Instagram has over 500 million active monthly users.
    • Instagram users have shared over 40 billion photos to date and share an average of 95 million photos and videos per day.

 

  • 80% of Instagram users come from outside of the U.S.

 

  • Instagram is used by 31% of American women and 24% of men. Read more stats here from Hootsuite.

Now that we have those stats out of the way, it is clear that Instagram is the place to be! It is also owned by . . . what’s that social media platform that has the blue f on it??? Oh yeah FACEBOOK! The two of them got hitched in 2013 and Instagram has grown into this beautiful, amazing beast of a social media platform!

What does this mean for your business? Nothing really if you are not posting correctly!

There are many different ideas, ways and theories out there about how to post to Instagram page and what will work best. I wish it was that easy to say ok if you follow these 3 steps your Instagram account will grow by hundreds, you will see an ROI right away and it is SO easy! BUT there’s not, the only way to see what will work for your business is to try each of them! Each business is different and their audiences are different, the key with Instagram is to make your posts visually appealing that it draws your audience in, to get them engaging on each post. Either by liking the post, commenting or even reposting.

How do you get that visually appealing content? Do you need to hire a professional photographer? Get a studio to showcase your products or services? Invest in a super high-end camera to get the best quality pictures? NO, NO, and NO

All you need is a smartphone! That is great news right?

Here are 2 blogs that show you how to use your smartphone for images: Shopify Article and a RealSimple Guide

There are so many different apps that really do the work for you nowadays. The camera on your smartphone will work perfect, you just need to be creative. You may need to spend a few bucks for a simple background like buying a piece of foam board and covering it in marble contact paper so it looks like you have a marble countertop, or purchase a small tripod to help keep steady while taking images, go to the dollar store and find a few fun props if needed.   

I want to highlight a few Instagram accounts that I follow and how they are being successful with their content. Some posts are very long like a full blog length and some are short sweet and to the point, then some are in between.

Let’s take a look:

  1. The first one I want to showcase is one of our clients Coach Jessie May she is a branding coach, so her posts have a theme to them and her content is longer on each post. We love that she uses plenty of #hashtags and emoticons on her posts, by having more content she is adding more value for her audience which increase her engagement through likes and comments.  jessie_may_ig_post
  2. The second one I love is Mantra Magazine  this is a simple motivational quote that is not very eye appealing BUT has a GREAT message on it. What they did on this post they kept it short and yet gets you thinking and engaging. They used 24 #hashtags on this 1 post and got 1,465 likes and over 20 comment, sometimes keeping it short and sweet is good, asking a question to get your audience commenting always works! mantra_magazine_ig_post
  3. The third one I wanted to show you is Boulder Magazine, they used someone else’s image (gave credit) but this image is very creative and thinks outside the box! This is showcasing that listening and watching your audience can be good for your business. Sometimes it is hard to think of NEW, Fresh content everyday, so when you look at your audience and what they are posting you can share their images. Remember to give to give them credit by @mentioning them and thanking them in your post. This post generated 672 likes and over 15 comments!  boulder_magazine

These are 3 different types of businesses here and each of them is using Instagram in a different way. So what I am telling you is test the waters, put a post up that is short sweet and to the point like a motivational image and ask a question, then try a longer post like a blog post and use #hashtags, and then try a repost from someone you are following, see which one gets the most interaction and then you can start building your strategy from there. We recommend posting to Instagram between 3-5 times per week.

Instagram takes time, this is the one social media platform (besides Pinterest) that you cannot schedule posts to go out, you have to post manually! There are a few tools out there like Buffer, Hootsuite, LaterGram that allow you to schedule posts on their platforms then they push you a notice on your phone that you need to post your scheduled post to instagram, it’s a little complicated right?

So here are a few apps that I love to use when I am creating images for our Instagram account and our clients, most are free but some I have paid for and WELL worth it!

PhotoCollege

LiPix Pro

Canva

WordSwag (Paid $4.99)

QuotesCreator

Fontmania

MOLDIV

Vidstich

Boomerang

Hyperlapse

Ripl

Prisma

There are literally hundreds of image Instagram apps to try, download a few and see which ones you like the most and are easy for you to use. You can also check out some free picture sites to help with background and images. Canva, WordSwag and Pixabay are good for free images. In the beginning it may take more of your time to take images of your products, or download a bunch of free images so you can create a stockpile of them and then just grab and create. Use Pinterest as creative motivation and pick 3-5 businesses that you really like what they are posting on instagram and use them as a guideline.

I have filled your head with TONS of content, tips, how to and now it is time for you to step into the Instagram world and get busy!

If you are interested in a FREE, yes I said FREE 30 minute consultation with me on evaluating your existing Instagram account or on how to get your business started on Instagram please email me at Marketing@TheBIMSTeam.com I would love to assist you with your success on Instagram!

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3 Ways Social Media Can Help Your Business

3 Ways Social Media Can Help Your Business

As a business owner, you have probably considered using social media to help you get the word out about your business. Building a strong social media presence may take a lot of time and hard work, but the pay off can be incredible.

Social media can be extremely beneficial to companies of all sizes. Here’s how social media can help grow your business.

Reach new audience

Sharing content to thousands of people at once is one of the biggest benefits of social media. But instead of trying to reach everyone, you need to find the right people to engage with. Social media provides the perfect opportunity to help you reach your target audience. Plus, it is one of the fastest and least expensive ways to connect with your audience.

Identify who your target audience is, and then determine which social platforms they spend most of their time in. If you share really interesting and engaging content, you are likely to reach thousands and thousands of people in no time.

Create meaningful relationship with your customers

Social media encourages two-way communication. It’s not enough that you share your knowledge or provide some updates about your products, services and upcoming events; you also want to communicate with your fans and followers.

Social media allows you to communicate with your prospective and current customers. Once you have earned their trust and goodwill, they would be much more willing to recommend your products to their family and friends.

Customer service

Providing stellar customer service is likely already a top priority for your business. Since most customers want immediate response, many of them would post their questions or concerns via social media. If they do, it is important that you respond and address the issue in a timely manner.

If you acquire positive feedbacks, ask the customer if you can share it on your page. People will trust and appreciate you when people say good things about your business.