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Twitter Tips for Business

Twitter Tips for businessTwitter has over 300 million active users, making it one of the biggest social media platforms around! For marketers, the potential Twitter has to offer is huge! Additionally, the latest brand pages that have been introduced make it an even stronger platform for promoting content to customers. Countless companies have successfully used Twitter to build-up their brand’s identity. However, while several marketers have climbed aboard the Twitter bandwagon, many have yet to efficiently use the tool as a strategic channel.

What could possibly be preventing marketers from maximizing Twitter’s marketing potential? The main issue involves the unconventionality of Twitter. Twitter technology looks, feels and acts very different from traditional marketing tools therefore it requires a unique approach. Businesses have to look at the wide variety of skill sets required to see the full advantage of the site, from Customer Intelligence, to PR to interactive marketing, separate departments must come together to fully utilize the site properly. Furthermore, the openness of Twitter means marketers must keep in mind the classic mistake of saying the wrong thing.

However, with the right plan, marketers can tackle current obstacles and find success through Twitter.

Here are some Twitter Tips to help you succeed with your business:

1: Train your team to use it well.

While employees may be familiar with Twitter’s growing social media presence, they still need to understand how the site works in all its complexities and understand how it is that YOU want them to use it. Lots of companies are training employees to use social media, but when it comes to Twitter, training and experience is especially important. Twitter has a unique language, behavior and uses that are very different from Google, Facebook and the other social media sites.

2: Figure out Twitter’s role in your marketing mix.

When using Twitter, first decide why and how it fits in with your other platforms. It doesn’t matter if you’re making just one Twitter account, or several accounts. You need to understand how your customers are using the platform-are they just listening on Twitter, or are they actively speaking out? Brands can have more than one account, which may be useful for handling separate segments that have specific objectives, such as customer support, PR and direct marketing. With this in mind, each account MUST deliver a clear message of the brand to the audience.

3: Defining Your Brand

The first major step to using Twitter and hashtags effectively is defining your brand or business in a few specific words. Twitter is one of the most widely used social media sources, so you want to make sure your posts are being seen by the right people. Your central business tag should be a word that is unique to your business. You can make it your company name or a tagline that people will know about your business. For example, Red Bull uses #givesyouwings which is their company slogan. Doing this will help your business become recognized.

4: Gain a strong base of followers and engage them.

For a Twitter account to be successful, it takes more than just setting up the account. Brand need to build an active base of followers for their content to have any impact. You may have different tactics that can be performed to activate that community of followers to meet your brand’s objectives. For example, it’s important to keep the community engaged so conversation around your brand keeps building. A good way to do this is to use a calendar tool like Hootsuite to schedule content to continually go out to keep the audience active and engaged with your brand.

After developing your Twitter accounts and building a strong fan base, marketers can take a combination of relevant content, along with Twitter ads, to drive conversation and sharing. Twitter can be used to stimulate real-world brand interactions. Tweets can spark interest and energize your audience if you develop strong, relevant content, which in return will expand your brand’s presence in both the Internet and real world.

Always remember, your job does not end after you’ve completed this four-step plan. In the long run, it is absolutely necessary to be active in coordinating the proper use of the technology, and sharing best practices. This will successfully help your brand stay consistent with Twitter marketing!

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5: Use Trending Hashtags

As Social Media sites are growing, so is the use of the hashtag. If you didn’t already know, a hashtag is a word or a group of words after the # sign. Whether it be Twitter, Facebook, Instagram, Pinterest etc., hashtags are popping every everywhere. On Twitter especially, the hashtag has proven to be an extremely powerful tool for marketing businesses. But, how do we use this strategy properly? Hashtagging can either help you reach your target market and expand your business, or it could be a waste of your time. It is crucial to learn the power of this social media marketing tool and how to use it properly.

6: Use Content Tags Properly

Lastly, using the right content hashtags is another crucial step for your business success on Twitter. These tags are not branded, and aren’t necessarily popular or trending, they are just simply unique to your business. Using these enable you to get seen by your consumers who are searching for those specific hashtags. One of the biggest mistakes people make when using hashtags is not being specific enough to your business. For example, using #food if you run a catering business will end up working against your favor. Millions of people a day use #food and that is never an acknowledgeable hashtag for a business. Instead, using something more specific like #foodcatering will get your post noticed by your consumer. Finding common hashtags by checking out what tags are being used by your followers and your competition is a great way to make sure you’re using them effectively.

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Tips for Creating a Hashtag for Your Marketing Campaign

tips-for-creating-a-hashtag-for-your-marketing-campaignThese days, hashtags are everywhere. We see them in advertisements, in weddings, on our newsfeeds. We even see them on the corner of our TV screens when we watch our favorite TV shows.

Creating a hashtag for your business can have a lot of benefits. It gives users a new way to get in touch with your business and spread the word about an upcoming event, your products or services. Of course, these things can only be achieved with an effective hashtag.

Here are some tips for creating a hashtag for your marketing campaign.

Less is more

When creating a hashtag, always remember that less is more. Come up with something short and brief. You may use a few words or a short phrase, but make sure it’s not too. Two to three words is ideal.  Long hashtags can be tricky to read and easy to misspell. Remember, the shorter, the better.

Be unique

Sure, there’s no rule that says you can’t use an existing hashtag. But if you opt for a hashtag that is currently being used by another company, this may create confusion among people.

Since there are millions of active social media users all over the world, it can be difficult to create a unique hashtag, but it’s doable. Use your creativity. Alliteration is your friend.

Double-check your hashtags

Make sure you check across different social platforms to make sure that it doesn’t already exist. If another brand is already using it or if you find thousands of posts with the hashtag you have in mind, then you might want to come up with a new one. But if there are only a few posts, then go ahead and claim the hashtag.

Make sure it’s relevant

You may have successfully created a unique hashtag, but it won’t benefit your marketing campaign if it has nothing to do with your brand. Make sure you create a hashtag that is relevant to what your company has to offer.

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New Webinar: What’s all the buzz about with Twitter?

Learn How to Use Twitter for Your Business

With over 500 MILLION tweets being sent each day, it is important you know how to use Twitter correctly so you see a return on your investment!
In this webinar, we will review the components of a profile and talk about images, tips, and tools to manage your Twitter profile!  RSVP today!

In this webinar, you will learn how to properly use Twitter for your business and WHY it is SO important! 

Join Amber Irwin, CEO on September 27th
3:30 MST
 for this FREE webinar!

When:
September 27th, 2016
Where:
Free Webinar – Details provided to RSVP’s
 Time:
3:30-4:15pm MST

Anyone with a computer and internet connection has the ability to manage a social media account. When done right, businesses can see huge boosts in brand recognition and sales. If managed poorly, social media can be the downfall of your business.

The BIMS Team prides itself on keeping on top of the best practices of digital marketing and Amber is excited to empower you to feel confident in showing you how to use Twitter for your business!

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4 Ways to Use Twitter for Business and Marketing

4 Ways to Use Twitter for Business and Marketing

Business of all sizes use Twitter for a variety of reasons – provide information, interact with their followers, promote their products and services, generate leads and monitor conversations about their company.

Maintaining an effective Twitter presence can be a powerful part of your marketing strategy. Despite its growing relevance, a lot of small businesses are still not using Twitter to its full potential.

In this blog post, we’ll teach you how to turn 140 characters into online marketing gold. Read on for some useful tips on how to use this popular social media platform for business and marketing.

Engage in two-way conversations

Twitter is a great platform to reach your audience. As a business owner, your goal for using social media is to build a community around your brand and to foster relationships.

Don’t go overboard with promoting your business. If you do so, people will stop following you. Keep an eye out for particular issues you could help with. Join the conversation and feel free to give some tips and advice.

Retweet

The last thing you want is to bombard people with tweets about your business. It is worthwhile to retweet particular tweets from other users that you find particularly useful or interesting. Sometimes, this encourages people to follow you. Plus, retweeting shows your followers that you’re also willing to share tips and advice, and you’re not just about flogging your products and services.

Customer service

80% of customer service interactions take place in social media. In fact, a lot of people post complaints and product queries on Twitter. Twitter is a great tool for customer service because it allows you to resolve issues in real time. Be sure to respond in a polite and professional manner. Don’t forget to thank the customer publicly once the problem is resolved.

Make twitter a daily activity

Social media marketing success does not happen overnight. You need to spend time posting updates, responding to DMs, thanking new followers, following new accounts, liking and re-tweeting other content and responding to other users.

Because twitter moves so quickly, it is not something you can handle whenever you have the time. Daily postings and engagement is important. Otherwise, people will forget about you.

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Twitter Hacks for Better Marketing

untitledAs marketers, creating compelling content through social media is the key to our internet success. But, without the ability to reach a large audience and attract followers, our content can be easily lost and forgotten. The world of social media is constantly changing, and staying on top of the latest tips and tricks to help make sure you stay present is crucial to your success. For many businesses, Twitter is the go-to platform for attracting customers, promoting products and services, and making sure people are actually noticing their content. Here are some useful hacks to make sure your Twitter posts are reaching the right people and attracting more customers.

Pinning Posts:

Pinning your Twitter posts can be used to highlight AND pin your key tweet. This is a great way to make sure your richest content has a longer lifecycle and is visible to newcomers. How do you pin a Twitter post? First, find a tweet you want to pin on your Twitter profile. This could be a post that received the most favorites, had the most comments, a retweet from someone who mentioned you etc. From there, click the three-dot icon that appears at the bottom of the tweet, next to the favorites account. From the drop-down menu, select “Pin to your profile page.” This can also be done through your mobile device! When you refresh your page, your pinned tweet should appear at the top of your most recent tweets.

It’s important to note that pinning the tweet does not add the tweet back to your follower’s newsfeed. Only people who look through your profile directly will see the pinned tweets. Pinning your tweets is affective because it helps direct newcomers to the content you feel grabbed the most attention. This leads to even more retweets and favorites with new followers, and overall more exposure to your Twitter profile.

Twitter Cards:

Major brands have been jump-starting their Twitter posts by using Twitter Cards. A Twitter Card allows you to decide how you want your content to be displayed within tweets and helps you stand out amongst the clutter. This leads to increased likelihood that customers will click on and retweet your posts. There are 7 different types of Twitter Cards that help your posts stand out and drive more traffic to your website.

One of the greatest Twitter Cards for marketers is the Twitter Summary Card. This allows marketers to customize the content description that appears in the summary before it’s posted. Whether you want to share your opinion, provide a short overview, or ask a question, the Summary Card makes it easy to eliminate the sometimes off-message default lines of text that appear with a particular link.

How To Enable Twitter Cards for Your Site:

  1. Using the Yoast WordPress SEO plugin, enable Twitter card meta-data from the Social>Twitter menu.
  2. Visit the Twitter Card Validator and enter the URL for your blog.
  3. Once your site validates, request that your url is added to the beta program. Twitter will likely have you validated in just a few days.

Organize Weekly Twitter Chats:

Twitter chats are directly tied to specific and original hashtags through which tweets are organized and tracked and are great for your overall Twitter marketing strategy. To have a successful Twitter chat, set a date and time when most of your followers will be online, then choose a hashtag. Keep your hashtag short and concise, but also memorable and unique. Before starting your Twitter chat, make sure you have staff to keep things running smoothly and to prevent your hashtag from being hijacked. There are various tools to help organize your chats such as Twubs, Nurph, and ChatSalad.

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5 Ways to Improve Your Twitter Marketing Results

1: Turn a Pinned Tweet Into a Feature Box

The Feature Box is an email form you place at the top of your homepage, which offers your website visitors a freebie in exchange for signing up for your email list.You can add a similar feature to your Twitter profile page by combining two of Twitter’s native features: a lead generation card and a pinned tweet. Simply create a Lead Generation Card that includes an incentive for people to opt in. Offer regular email updates, a special freebie or a subscribers-only discount. Pin the tweet to the top of your Twitter profile and you’re all set.

2: Communicate Less and Tweet More Links

A recent study by Dan Zarrella looked at the “reply rates” of about 130,000 random Twitter users and discovered that highly followed accounts tend to converse less. Keep in mind, the study results don’t suggest that Twitter conversations have a negative effect on your following, just that conversations aren’t what motivate people to follow you on Twitter. According to another study by Dan Zarrella, the way to get more followers is to invest more time tweeting relevant links to your followers, rather than communicating directly with them.

3: Ask Twitter Influencers for Help

According to BuzzSumo who recently studied the share counts of more than 100 million articles, when influencers share your content, the reach increases substantially. If one influencer shares a piece of content, it will get 38.8% more social shares. Three influencers double the social shares and five influencers quadruple them. It’s crucial to network with influencers and develop relationships with them. Then, when you have an important piece of content you’d like to get seen, you can ask the influencers you know to share it.

4: Use Twitter’s Recommend Feature

Recommend is a new feature of Twitter’s tweet button that many people don’t pay attention to. After a visitor tweets an article from your blog, the window recommends they follow you on Twitter, if they don’t follow you already. This is an excellent way to grow your Twitter account, since people who just tweeted your article are likely to want to follow you. Look at the code of your tweet button and make sure the recommend field contains your Twitter username. To double-check you’ve set up the feature correctly, ask a friend to unfollow you on Twitter and then tweet an article from your blog. If the recommend field contains your Twitter username, you’re all set.

5: Repeat Article Tweets

According to a study by Wisemetrics, the second tweet of an article gets as much as 86% of the performance as the first tweet. Clearly the performance will fade with each new tweet, but considering your followers are probably in different time zones, you still need to tweet your most valuable content more than once. Your new followers will appreciate it, since the content will be new for them.

 

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Twitter and the Power of the Hashtag

As Social Media sites are growing, so is the use of the hashtag. If you didn’t already know, a hashtag is a word or a group of words after the # sign. Whether it be Twitter, Facebook, Instagram, Pinterest etc., hashtags are popping every everywhere. On Twitter especially, the hashtag has proven to be an extremely powerful tool for marketing businesses. But, how do we use this strategy properly? Hashtagging can either help you reach your target market and expand your business, or it could be a waste of your time. It is crucial to learn the power of this social media marketing tool and how to use it properly. Here are some useful tips:

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Tip#1: Defining Your Brand

The first major step to using Twitter and hashtags effectively is defining your brand or business in a few specific words. Twitter is one of the most widely used social media sources, so you want to make sure your posts are being seen by the right people. Your central business tag should be a word that is unique to your business. You can make it your company name or a tagline that people will know about your business. For example, Red Bull uses #givesyouwings which is their company slogan. Doing this will help your business become recognized.

 Tip #2: Use Trending Hashtags

It is also important to understand trending hashtags. A trending hashtag is a topic that has become very popular. Keeping an eye out for trending hashtags that have to do with your business is a great way for your posts to get noticed. This can help your post be seen by a large audience, but still focuses on your business. Your content can be seen by more than just your followers, so it’s important to get yourself out there by using a trending hashtag. Trends on Twitter can be found on the left hand side of your computer Twitter feed.

Tip #3: Use Content Tags Properly

Lastly, using the right content hashtags is another crucial step for your business success on Twitter. These tags are not branded, and aren’t necessarily popular or trending, they are just simply unique to your business. Using these enable you to get seen by your consumers who are searching for those specific hashtags. One of the biggest mistakes people make when using hashtags is not being specific enough to your business. For example, using #food if you run a catering business will end up working against your favor. Millions of people a day use #food and that is never an acknowledgeable hashtag for a business. Instead, using something more specific like #foodcatering will get your post noticed by your consumer. Finding common hashtags by checking out what tags are being used by your followers and your competition is a great way to make sure you’re using them effectively.

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Reasons Why People Unfollow You on Twitter

No matter how experienced we are, there are still a lot of things that remain a mystery. Most of these things are focused on why people choose to do what they do.

If you are running a business, you may get frustrated over people who unfollow you. You try to modify your tweeting style in an effort to make them happy and pay attention to your follower count in order to make sure that that it does not go down. Yet, your followers seem to reduce in number over time. Why?

In an attempt to help you answer this question, we have compiled a number of reasons why people unfollow you on Twitter. Read on and curb these annoying Twitter habits.

You forgot the “social”

No one would be interested to follow someone who is excessively promotional. There is nothing wrong in tweeting something about yourself or your company. But if every single tweet revolves about your products or service, then you are not being social.

You don’t have much to say

Twitter is a very noisy platform. A lot of users browser their timelines regularly. However, if you are not tweeting on a regular basis, your followers will most likely lose interest in you.

Space your tweets evenly throughout the day. Try to tweet a few times in a day and make sure to tweet your most important updates at different times so as not to lose your follower’s interest.

You disappear for days/weeks

It is important to check in regularly and respond to retweets, direct messages and mentions. Blasting out tweets and not engaging with your followers is definitely not cool.

Engage with your followers and make an effort to respond to them every single day, including weekends. Don’t allow your profile to look like a ghost town.

You have anger management issues

Nobody would be interested to follow someone who can’t seem to control his/her temper. Too much negativity is one of the major reasons to unfollow someone. Go outside and calm down.

You are a flood tweeter

You’re excited about something and you want everyone to know about it, we get that. However, you don’t have to tweet several times in order to get the message across. Learn to space your tweets.

 

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Growing Your Business Network with Social Media

If your business or company is struggling to find new customers, you can count on social media to help
you build your business network. However, before you can sell, keep in mind that creating a trusted
relationship with your potential customers is of great importance.
In this article, we’ll give you a few tips on how to use social media to find prospects and leads for your
business and establish a relationship with them.
Converse with people on Twitter

Tweet chats are recommended for building a network as they are seen as one of the most effective lead
generation tools in social media. The best thing about this is that everyone starts out as a stranger.
Eventually, they begin to know each other and may develop a relationship that extends beyond the
regular chat.
Here, you may encounter people who ask you questions. Since your reply is only limited to 140
characters, you have to be as concise as possible. Also, let them know that you are open to accept a
direct message and would be interested to carry the conversation further through another platform or
by phone.

Join LinkedIn groups
LinkedIn provides its users an opportunity for connecting with people who fit their prospect profile.
Here, you can find a specific group you’re interested in.
In the header navigation, just hover on “Interests” and click on “Groups”. From here, you can use
specific keywords to search for groups that are relevant to your business or company. Feel free to check
out each group and join a group with members who might be interested in what you offer.
Please be reminded that this is not a selling place. Build a relationship by being helpful and offering
services to the other members.

Share insights from an event
If you have attended a conference or trade show, feel free to share the highlights of the said event with
people who weren’t able to attend. This will help you attract people who are interested in the same
niche.
Share your notes through social networking sites like Facebook or Twitter. Also, don’t forget to include
the event’s official hashtag in your tweets. This will include them in the conversation. Most importantly,
this post will be visible to other users who are not following you. You have to pay attention to user who starts following you as they could be your new prospects. And when the time is right, reach out to them
and offer your services.

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Generating Leads through Social Media

If you are considering starting a lead generation campaign, social networking sites like Facebook, LinkedIn, Twitter, and Google+ may be the best place to start. However, please keep in mind that it takes knowledge and practice to pull leads from the conversations that occur on these platforms.

In this article, we’ll give you a few ways on how to use social media in generating leads for your business. Read on and learn how to incorporate these steps into your marketing campaign.

Share useful and informative content

If you have a blog, feel free to share your content to different social media platforms. Make sure that the contents you share are valuable and informative as this will help increase your chances of getting more leads. Also, consider writing contents that your audience will appreciate and may find interesting.

Engage with your audience

Engaging with your audiences on a regular basis will help you create a great impression among your potential leads. By interacting with your audience, you will build a lasting relationship that could eventually result to more leads and sales.

Don’t wait for leads, look for them

In some cases, people use social networking sites to search for products or services they need. This is especially true for B2B, where a business may require the services of other company. In search for the best candidate, they use their social media connections and ask around.

Feel free to check on groups and communities from time to time and use certain keywords to find anyone who might be interested in your products or services.

Advertise on social media

Social media could help you reach lots of potential leads. Take advantage of Facebook’s Promoted Post feature. Use this to advertise your posts and watch as it drives traffic to your site, which could lead to conversions.

Regular advertising may also be of helpful. If you have a special offer that is ongoing, feel free to advertise it through social media.

 

 

 

 

 

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